Accessibility statement

Hotel Murallas de Jayrán is committed to making its website accessible in accordance with Royal Decree 1112/2018, of 7 September, on accessibility of public sector websites and applications for mobile devices, transposing Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016.

This accessibility statement applies to the website, excluding embedded content from other domains.

Compliance status

This website is partially compliant with Royal Decree 1112/2018 due to the non-compliance of the following aspects.

Content not accessible

The content below is not accessible for the following reasons:

A. Non-compliance with Royal Decree 1112/2018

A text image is used on the home page [requirement number of UNE-EN 301549:2019 text images].

B. Disproportionate burden

Not applicable.

C. The content does not fall within the scope of the applicable legislation.

Not applicable.

Preparation of this accessibility statement

This statement was prepared on 15 March 2023.

The method used to prepare the statement has been a self-assessment carried out by the agency itself.

Last revision of the statement: 15 March 2023.

Remarks and contact details

You can make communications about accessibility requirements (article 10.2.a) of RD 1112/2018) such as, for example:

Report any possible non-compliance on the part of this website.
Transmit other difficulties in accessing the content.

Formulate any other query or suggestion for improvement relating to the accessibility of the website.
By means of:

Telephone: 624 40 61 69

Communications, complaints and requests for accessible information will be received and dealt with by Hotel Murallas de Jayrán.

Application procedure

If, once a request for accessible information or complaint has been made, the request has been rejected, the person concerned does not agree with the decision taken, or the response does not meet the requirements set out in Article 12.5, the person concerned may initiate a complaint.

A complaint may also be lodged if a reply has not been received within twenty working days.

The complaint may be submitted using the Hotel Murallas de Jayrán contact form, as well as the other options set out in Law 39/ 2015, of 1 October, on the Common Administrative Procedure for Public Administrations.

Complaints will be received and processed by Hotel Murallas de Jayrán.

Contenido opcional

The website is designed for adaptive viewing, so it is optimally displayed on tablet and mobile devices. All the pages of the website have a button on the left side with an accessibility symbol, which when clicked opens a pop up with the different visual accessibility options that can affect the website.

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